Japanatron Logo

During my time as a Bmobile customer, I've asked their helpdesk numerous questions regarding their mobile phone services.  I share the questions and answers below.

Can I choose the phone number?
You cannot choose your phone number if you order the SIM card online.  BMobile did say that you may have luck choosing a phone number if you buy the SIM card at a brick-and-mortar shop (e.g. Yodobashi Camera or Aeon) because you can see the phone number assigned to the SIM at the time of purchase.  I went to Yodobashi Camera in Akihabara and asked about this.  They said that I can't shuffle through all of their SIM cards in their stock room hunting for my desired phone number.  Fair enough.  However, I can give them a general request when purchasing the SIM.  For example, I can request 090 or 070 or an easy-to-remember number.  Other shops may have different policies.  Or it may depend on something as trivial as how good a mood your clerk is in that day.

Can I change my phone number?
Yes, but you have to purchase a new SIM card package.  You can't change the phone number assigned to your current SIM.

Can I keep my current phone number?
Yes, you can.  Bmobile supports Japan's standard mobile number portability (MNP) procedure.

Can I change my plan & options later?
Yes, you can.  Bmobile's customer console features options that allow you to change your data plan (e.g. 1GB / month --> 2GB/month) and voice calling options (e.g. international calls, voice mail, etc.).

Does phone X work with Bmobile?  Does phone X get LTE?
Please refer to Bmobile's list: http://www.bmobile.ne.jp/devices/devices.html  I asked Bmobile about this list, and they said that these are the phones they have actually hands-on tested.  Could others work?  Maybe, maybe not.  Do you like that answer?  Yeah, real professional, huh?  You could buy a cheap data-only SIM and give it a try.  Generally speaking, since Bmobile is re-selling NTT Docomo's service, phones that NTT Docomo sells and supports are a relatively safe bet.

Can I use a Blackberry?
You still have one of those??  I know.  I know.  You love that keyboard, huh?  Ummm...sorry, but no.  Blackberries don't work with Bmobile.

Is credit card the only accepted payment method?  Can I pay via bank transfer or debit card?
Only credit card.

I don't have a Japanese credit card.  Can I use an overseas credit card?
Yes, you can.

Can companies use Bmobile's service?
No, companies cannot apply.

A far more exhaustive FAQ (in Japanese) can be found here: http://www.bmobile.ne.jp/personal/faq.html
B-Mobile on Amazon Japan: Amazon Japan - B-Mobile

FCC DISCLOSURE - AMAZON PAID LINKS
As an Amazon Associate I earn from qualifying purchases. Please support this site and my blogging efforts by using the links in the article. Thank you!

Related Articles

Beating the Winter Chill the J...

Japan's winter wonderland will soon be upon us. Are you excited? Please don't answer that. It's a good idea for us foreigners, especially those who have yet to ...

Living in Japan - How to Get R...

Anyone living in or visiting Japan is no stranger to walking around with a bucketful of coins in their pants/purse.  The excitement before your first Tokyo subw...

Attention-Hungry America and S...

The What I'll just go ahead and say it from the get-go: American culture just doesn't have as many privacy or modesty provisions built into it as Japan does...

Does Amazon Ship This Thing Ab...

Although Amazon Japan offers loads of stuff to satisfy my discriminating American sensitivities, there are times when I surf Amazon USA and find an item that ti...