SOLUTION 1 - Mojibake in Received Email
Try re-selecting the encoding in Outlook.
1. Open the mail.
2. Click Actions, Other Actions, Encoding, and choose "Japanese (auto select)." Even if it's already chosen, please click it again.
SOLUTION 2 - Mojibake in Received Email
Convert the email to plain text. Sometimes the email is actually in plain text format, but Outlook misinterprets it as HTML (or it's converted in transit), causing the mojibake.
1. Highlight the message and click forward.
2. Click format text --> plain text. This will convert the message to plain text format, potentially fixing the encoding information.
3. Forward the email to yourself.
4. Try SOLUTION 1 above if the plain text email still appears as mojibake.
SOLUTION 3 - Mojibake in General
If you often encounter mojibake problems in other places / applications, try changing your system locale to Japanese. This requires admin privileges.
1. Start, Control Panel, Region and Language.
2. Administrative Tab, Change System Locale.
3. Change to Japanese. You will have to restart your PC.
Related Articles
MS Outlook - None of your emai...
PROBLEMYou send email to a recipient, but immediately receive an error bounce-back message that says "None of your email accounts could send to this recipient."...
Kingston USB Drive Not Working...
I upgraded to MacOS El Capitan and to my chagrin my Kingston USB drive no longer works. I get some stupid "Unable to start DTXX application" or "ERR_COULD_NOT_...
Windows - Turn Off Internet Ex...
Yes, I know it's a security feature, but it's very frustrating for my colleagues that constantly download PDFs via Internet Explorer, confirming each and every ...
Running Adobe Illustrator with...
Here's a quick one. I've been struggling with getting Adobe Illustrator (Creative Cloud) to run properly with user-level privileges. It would often freeze and...