SOLUTION 1 - Mojibake in Received Email
Try re-selecting the encoding in Outlook.
1. Open the mail.
2. Click Actions, Other Actions, Encoding, and choose "Japanese (auto select)." Even if it's already chosen, please click it again.
SOLUTION 2 - Mojibake in Received Email
Convert the email to plain text. Sometimes the email is actually in plain text format, but Outlook misinterprets it as HTML (or it's converted in transit), causing the mojibake.
1. Highlight the message and click forward.
2. Click format text --> plain text. This will convert the message to plain text format, potentially fixing the encoding information.
3. Forward the email to yourself.
4. Try SOLUTION 1 above if the plain text email still appears as mojibake.
SOLUTION 3 - Mojibake in General
If you often encounter mojibake problems in other places / applications, try changing your system locale to Japanese. This requires admin privileges.
1. Start, Control Panel, Region and Language.
2. Administrative Tab, Change System Locale.
3. Change to Japanese. You will have to restart your PC.
Related Articles
Dell Windows 7 Laptop and Wifi...
PROBLEMThe Dell Latitude E7270 & E7250 laptops my company uses have various wifi-related issues under 32-bit Windows 7. They won't connect to certain wifi ...
How to Fix the Windows Managem...
A corrupt WMI repository can mess up things like the Symantec management agent and its ability to deploy software. If you check properties of "WMI Control" in ...
Running Adobe Illustrator with...
Here's a quick one. I've been struggling with getting Adobe Illustrator (Creative Cloud) to run properly with user-level privileges. It would often freeze and...
Blackberry - How to Manually I...
Since Blackberry is essentially dead in Japan, I face a pesky challenge of getting Japanese text input to work on Blackberries I receive from our head office. ...