SOLUTION 1 - Mojibake in Received Email
Try re-selecting the encoding in Outlook.
1. Open the mail.
2. Click Actions, Other Actions, Encoding, and choose "Japanese (auto select)." Even if it's already chosen, please click it again.
SOLUTION 2 - Mojibake in Received Email
Convert the email to plain text. Sometimes the email is actually in plain text format, but Outlook misinterprets it as HTML (or it's converted in transit), causing the mojibake.
1. Highlight the message and click forward.
2. Click format text --> plain text. This will convert the message to plain text format, potentially fixing the encoding information.
3. Forward the email to yourself.
4. Try SOLUTION 1 above if the plain text email still appears as mojibake.
SOLUTION 3 - Mojibake in General
If you often encounter mojibake problems in other places / applications, try changing your system locale to Japanese. This requires admin privileges.
1. Start, Control Panel, Region and Language.
2. Administrative Tab, Change System Locale.
3. Change to Japanese. You will have to restart your PC.
Related Articles
Windows - How to Disable Start...
I hate it when a user's PC shuts down ungracefully, and they choose startup recovery at the next boot. The process (albeit "recommended") removes the PC from t...
Dell Windows 7 Laptop and Wifi...
PROBLEMThe Dell Latitude E7270 & E7250 laptops my company uses have various wifi-related issues under 32-bit Windows 7. They won't connect to certain wifi ...
The Hunt for the Ultimate Free...
I spent some time researching top-rated, but free antivirus security software for both Mac and Windows. There are far more free antivirus software solutions ou...
My Adventures in Spam Blocking
I hate spam. I detest it. And I'm not talking about the scrumptious processed meat product. I think you all know the spam I'm referring to—the kind peddling ...