ISSUE
MS applications like Outlook sometimes show garbled video when scrolling through emails, etc. Internet Explorer may garble the video when working in Citrix.
SOLUTION
Disable hardware graphics acceleration in the affected application(s). Step-by-step for two applications is explained below.
Internet Explorer
1. Click the gear icon, then Internet options.
2. Advanced tab.
3. Check "Use software rendering instead of GPU rendering" under the "Accelerated graphics" section.
Outlook
1. File, Options, Mail.
2. Editor Options button (under the "Compose messages" section).
3. Advanced (on the left).
4. Check "Disable hardware graphics acceleration."
Related Articles
My Review of the Skyroam Pocke...
I purchased a couple Skyroam pocket wifi devices for my office and have been trying out the service in the field, as well as lending them out to traveling end-u...
Windows - How to Disable Start...
I hate it when a user's PC shuts down ungracefully, and they choose startup recovery at the next boot. The process (albeit "recommended") removes the PC from t...
How to Spot a Fraudulent Onlin...
I offer some tips on distinguishing lawful online businesses from dishonest ones. Check the site reputation and scan for malware. I compiled a list a service...
iPhone Mail with MS Exchange M...
PROBLEMOnce in a while I am unable to delete an email message on my iPhone. It throws an "unable to move message to trash" error message. I use the normal iPh...