Japanatron Logo

I ran a yum update process on my Elastix PBX, updating all the packages.  The update process completed without error; however, voicemail was disabled on all user extensions.  Here's how I fixed it. 

* SSH into the PBX and cd to /etc/asterisk.
* Find voicemail.conf.  If you cat it, you'll notice it's basically empty.  But don't have a heart attack just yet.
* You should also see a file called something like voicemail.conf.old_DATE_TIME (e.g. voicemail.conf.old_2015Feb12_183454).  The date should match the date you performed the fateful yum update command.  If you cat this file, you should see that it contains your proper voicemail user configuration.
* Backup voicemail.conf to be safe.
* Restore the data in the backup file to voicemail.conf.  You can copy/paste, cp, etc.
* Make sure the permissions, owner, and group match.  They should be 664 with owner and group set to "asterisk."  You'll see these same settings on the other voicemail configuration files.
* Apply the configuration.  I usually just click somewhere in the Elastix web GUI to get the "Apply Config" link to appear and click it.
* Look at a few extensions in the web GUI, and you should see that voicemail is now enabled.  Disaster averted!

Related Articles

MS Outlook - None of your emai...

PROBLEMYou send email to a recipient, but immediately receive an error bounce-back message that says "None of your email accounts could send to this recipient."...

Windows - Turn Off Internet Ex...

Yes, I know it's a security feature, but it's very frustrating for my colleagues that constantly download PDFs via Internet Explorer, confirming each and every ...

How to Fix the Windows Managem...

A corrupt WMI repository can mess up things like the Symantec management agent and its ability to deploy software.  If you check properties of "WMI Control" in ...

Virtual PfSense on KVM - VirtI...

Virtualization of pfSense on KVM went smoothly for the most part.  PCI pass-through to a network card worked swimmingly, and I adore the new built-in virtio dri...