Japanatron Logo

I ran a yum update process on my Elastix PBX, updating all the packages.  The update process completed without error; however, voicemail was disabled on all user extensions.  Here's how I fixed it. 

* SSH into the PBX and cd to /etc/asterisk.
* Find voicemail.conf.  If you cat it, you'll notice it's basically empty.  But don't have a heart attack just yet.
* You should also see a file called something like voicemail.conf.old_DATE_TIME (e.g. voicemail.conf.old_2015Feb12_183454).  The date should match the date you performed the fateful yum update command.  If you cat this file, you should see that it contains your proper voicemail user configuration.
* Backup voicemail.conf to be safe.
* Restore the data in the backup file to voicemail.conf.  You can copy/paste, cp, etc.
* Make sure the permissions, owner, and group match.  They should be 664 with owner and group set to "asterisk."  You'll see these same settings on the other voicemail configuration files.
* Apply the configuration.  I usually just click somewhere in the Elastix web GUI to get the "Apply Config" link to appear and click it.
* Look at a few extensions in the web GUI, and you should see that voicemail is now enabled.  Disaster averted!

Related Articles

Windows - Turn Off Internet Ex...

Yes, I know it's a security feature, but it's very frustrating for my colleagues that constantly download PDFs via Internet Explorer, confirming each and every ...

Kingston USB Drive Not Working...

I upgraded to MacOS El Capitan and to my chagrin my Kingston USB drive no longer works.  I get some stupid "Unable to start DTXX application" or "ERR_COULD_NOT_...

Roku - Blocking Hard-Coded DNS

The Roku media player has Google's free public DNS (8.8.8.8) hard-coded into it.  This is great for DNS redundancy, but totally sucks if you use an unblock serv...

Joomla 2.5 - Horizontal Footer...

For some reason Joomla 2.5 lost the ability to show nice horizontal menus in the footer; instead the items appear vertically.  I personally used this in Joomla ...