Japanatron Logo

PROBLEM
Recently I switched a number of networked HP printers (Laserjet P4515n) to the universal print driver because the model-specific print driver was crashing and rebooting the print server.  After switching, the print server no longer crashed; however, opening the printer properties / settings pages was terribly slow, taking 1~2 minutes to finally open.

CAUSE
The cause I determined was actually McAfee Virusscan.  Luckily, I found this entry in the on-access scan log:

Not scanned  (scan timed out)     C:\Windows\System32\spool\drivers\w32x86\3\hpchl118.cab    none (Virus)

SOLUTION
Adding this CAB file to McAfee's scanning exceptions list solved the problem.

Related Articles

How To Fix Google Nest Audio C...

Due to the cheap Japanese yen, I've been doing a lot of shopping recently.  I decided to upgrade my aging Sony Google Assistant speaker to the latest Google Nes...

Elastix PBX - Voicemail Disabl...

I ran a yum update process on my Elastix PBX, updating all the packages.  The update process completed without error; however, voicemail was disabled on all use...

Windows - How to Run Add Print...

I had an end user that wanted to install their home printer drivers on their office laptop.  I took remote control of their PC, but to my chagrin the user lacke...

Virtual PfSense on KVM - VirtI...

Virtualization of pfSense on KVM went smoothly for the most part.  PCI pass-through to a network card worked swimmingly, and I adore the new built-in virtio dri...